Next generation patient access technologies focused on maximizing revenue at the point of service while enabling enriched patient experiences.
Customized business office technologies designed to improve cash flow and streamline back end revenue cycle business office services.
The Latest from MedAssist
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What Our Clients Say
MedAssist excels at managing our call center. In the past, this was a problem area for us and consumed excessive amounts of valuable management time. Now that MedAssist oversees the call center, we rarely even discuss the function because it is so well run and seldom hits our radar screen.
A valuable resource to our Patient Access and Patient Financial Services staff in successfully obtaining Medicaid eligibility for our patients. MedAssist representatives know and anticipate what is important for Spartanburg and work to align their services and staff to help us accomplish our goals.
MedAssist has been a remarkable partner for us. Their propensity to pay scoring and best practices in self pay follow-up have made a substantial improvement to our self pay performance, as well as a reduction in patient complaints with billing process.
MedAssist has become an integral part of our revenue cycle – from start to finish. We blend MedAssist team members with our internal financial counselor teams, therefore creating a seamless process for our patients. I have a great deal of trust and respect for the individuals that make up the MedAssist team, many of whom I’ve known for more than 20 years.
We initiated an A/R clean-up as part of a major systems conversion project. It was important for us to work with a partner with which we had a successful history. We clearly made the right choice – MedAssist helped UW Medicine achieve the lowest number of A/R days in our organization’s history.
MedAssist offers ‘best practices’ according to my strict standards of conduct. The processes they have in place meet my expectations – and then some. The support MedAssist provides our business office, care management, doctors and patients is priceless.
Since our partnership with MedAssist, we have experienced a 40% improvement in qualifying and timely resolution to our large balance self pay accounts.
We have a true partnership with MedAssist. I have been in the healthcare industry for 30 years, and I have never experienced a partnership so strong. We increased cash-on-hand from four days to 320 days and reduced net A/R days from 170 to 38. Incredible.